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Postage

 Shipping and Postage

Prices

The prices for postage are fixed due to our location in the world. On this website the price to ship your item is a customised price for your region this means it should be more accurate and cheaper, unlike eBay where we have set a flat rate worldwide. The price includes a box to ship and protect the item, padding and packing materials, and a small handling fee per order. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Combined postage

Combine postage is recommended, prices given are weight based and will depend on your region. You can get an estimate by viewing your cart contents and providing appropriate details.

Handling period

The majority of our items only started at the time of the order to ensure you get a quality item that meets our standards prior to shipment. This means that it has not been sitting in some warehouse for many days and getting worse with age... please allow 3-4 weeks as a production period for orders to be hand crafted and prepared for dispatch.

 

Postal address

It is very important that you ensure that the postal address you wish us to send your order to matches what has been typed in on the PAYPAL transaction. If you make an error and wish to post to a postal address that does not match what is shown on the paypal transaction, this will cause a delay in your order being processed. In such case, we issue a full refund and require you to repay the order to give you a chance to input the CORRECT postal address so that it appears on the paypal transaction. As we use Paypal for our payment method, we must follow their terms and conditions of use.

 

Shipping Services DOMESTIC listed below

1. Australia Post (Regular)

Tracking number                YES provided

Signature on delivery          NO not required

Delivery time                     1-10 business days

2. Australia Post Express (Parcel)

Tracking number                YES provided

Signature on delivery          NO not required

Delivery time                     Next business day delivery if you are located in the express post network.

Shipping Services INTERNATIONAL listed below

1. Standard shipping with tracking

Tracking number               YES provided

Signature on delivery         YES - required. It may be sent to a local post office to collect if no one is home to sign for parcel

Delivery time                    10-20 business days

 

2. Express Post international

Tracking number               YES provided

Signature on delivery         YES required

Delivery time                     7-10 business days

Customs fees and import duties

These fees and charges specific to your country are the customers (buyers) responsibility to pay for. Please check before purchasing if your country has a customs fee or charge. It is usually only a small amount of the total purchase. Most European countries have a VAT tax. The USA does not. These fees are separate to the sale of the item and must be covered by the buyer. Please note that these charges vary from country to country and can be annoying if you have not checked these.

Countries we will not ship to

Some countries we are not able to ship to for a number of reasons, namely issue with: Customs clearance, parcel damage, parcel loss or extremely slow processing times (we advise express if in a rush!)

Thank you for taking the time to read this section.

 



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